Class Withdrawal Policy
Every student is required to pay their monthly tuition payments on time and is mutually agreeable that will continue to do so until the parent/ legal guardian notify the company in writing to discontinue them. I do understand that program runs yearly. RISE UP ACADEMY requires two weeks written notice in order to discontinue your child/ children from class/ classes. Notice must be given by the 15 th of the current month in order to avoid additional charges for the next month. Parent/ Legal Guardian is fully responsible for next month payment if they fail to notify Rise Up Academy in time. Please ask front desk personnel for the cancellation notice. There are no exceptions to this policy.
All Discounts will be applied once the registration form is received. Siblings discount: 10% off lesser tuition. Multiple class discount: 10% off second class; 15% off third class.
Billing and Payment
We operate on a perpetual enrollment basis; meaning, provided you pay your tuition on time, your child automatically remains registered for his/her class. Tuition is billed on a monthly basis and “Monthly Tuition Due” reminder is emailed on the 26th of each month (Please make sure that we have your preferred email address). For example, we bill for the month of October on September 25th, and if you wish to participate in the month of October, tuition is due by October 3nd. If you are enrolled in the Auto Billing System, your card on file will be charged on the 3rd of each month with the corresponding service fee. If you do not wish your card to be charged you'll have to pay with cash or check by the 2nd of each month, otherwise your card will be charged on the 3rd. If payment is not received by the 4th of the month a late fee of $25 will be charged on the card on file. If the card on file is declined there will be declined fee of $15. Returned check fee is $35.
Annual Membership Fee Every student, either new or returning, is subject to Registration fee of $30 per student/ $50 per family. Registration fee is paid at the day of registration for new students, the beginning of the new season for returning students, and as many times as you drop out your child/ children completely from all classes and decide to start up again after of period of not attending. Exceptions could be made in extreme cases such as injury or illness.
Make Up Policy Make-Ups are on a space available basis and are not guaranteed. In order to be eligible you need to call Rise Up a minimum of 24 hrs in advance. All students are permitted to do one make up per month (unless vacation is scheduled and you give us the days at least month in advance). Please note that students must be currently enrolled in classes to be eligible for make-ups and that there will be no prorated tuition for any missed classes. Excessive make-up requests may be denied.
For the safety of our families and staff, Rise Up Academy follows School District 59 in the event of closing due to weather related risk. Center closings will be communicated via email and on our Facebook page.